SANTA MONICA, Calif., June 20, 2018 (GLOBE NEWSWIRE) -- MomentFeed, the leader in mobile customer experience management for multi-location brands, today announced an expanded partnership with Yelp. The Yelp Knowledge partnership will enable brands to effectively manage their Yelp presence directly through the MomentFeed platform, utilizing reviews to gain unique business insights to ultimately drive sales and customer loyalty.
MomentFeed first partnered with Yelp in March 2016 to help multi-location brands manage location listing data at scale, and create more authentic engagement between brands and consumers. The new Yelp Knowledge partnership uses Yelp’s vast database of trends, reviews, and performance data to help businesses better understand the customer experience. MomentFeed clients can now access tools to analyze business-location-specific data, historical trends and respond directly to customer reviews within the MomentFeed Mobile Customer Experience Management (MCX) platform.
“Combing the abundance of Yelp’s local business data with the easy-to-use MomentFeed platform makes for a strong partnership. It can be a game changer in our clients’ marketing efforts – both at the local and national levels,” says Robert Blatt, CEO of MomentFeed. “Brands can see, sort, respond to, and understand reviews so they can truly engage with the valuable information they contain.”